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Terms & Conditions

Please read these terms carefully before using our website and services

Last Updated: January 2025

Legal Agreement

Binding terms between you and STRYD

Your Protection

Rights and responsibilities explained

Fair Usage

Guidelines for using our services

1. Acceptance of Terms

Welcome to STRYD ("we," "us," or "our"). By accessing or using our website, mobile application, or purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our services.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Definitions

  • "STRYD" refers to our company, website, and services
  • "Products" means STRYD fitness bands and related accessories
  • "Services" includes our website, app, and customer support
  • "User," "You," refers to the person accessing our services
  • "Content" means text, images, videos, and other materials on our site

3. Eligibility

To use our services and purchase products, you must:

  • Be at least 18 years old or have parental/guardian consent
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our services under applicable laws
  • Provide accurate and complete information during registration

4. Account Registration

When creating an account with STRYD:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to provide accurate, current, and complete information
  • You must notify us immediately of any unauthorized access or security breach
  • You are responsible for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

5. Product Orders & Pricing

5.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability or stock limitations
  • Pricing or product description errors
  • Suspected fraudulent or unauthorized transactions
  • Violation of these Terms

5.2 Pricing

  • All prices are in Indian Rupees (INR) and include applicable taxes
  • We reserve the right to change prices without prior notice
  • The price charged will be the price displayed at the time of order placement
  • In case of pricing errors, we will notify you and give you the option to cancel

6. Payment Terms

Payment must be made in full at the time of purchase. We accept:

  • Credit and Debit Cards (Visa, Mastercard, RuPay, American Express)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Digital Wallets

All payments are processed through secure payment gateways. We do not store your payment information on our servers.

7. Shipping & Delivery

Please refer to our Shipping Policy for detailed information. Key points:

  • We ship only within India
  • Delivery timelines are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the shipping carrier
  • You must provide accurate shipping information

8. Returns & Refunds

Please refer to our Return Policy for complete details. Summary:

  • 7-day return window from date of delivery
  • Products must be in original condition with all packaging and accessories
  • Refunds processed within 7-10 business days after product receipt and inspection

9. Prohibited Uses

You agree NOT to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Scrape, copy, or reproduce our content without permission
  • Use automated systems (bots) without authorization

10. Intellectual Property Rights

All content on our website, including but not limited to text, images, logos, graphics, videos, and software, is the property of STRYD and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, or create derivative works without permission
  • Use our trademarks or branding without authorization
  • Remove or alter any copyright or proprietary notices

11. Warranty & Disclaimer

11.1 Product Warranty

STRYD fitness bands come with a 1-year limited warranty covering manufacturing defects. The warranty does not cover damage from misuse, accidents, or normal wear and tear.

11.2 Disclaimer

OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

To the fullest extent permitted by law, STRYD shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Personal injury or property damage related to product use
  • Damages exceeding the amount paid for the product

13. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

15. Termination

We may suspend or terminate your access to our services at any time, without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended inactivity
  • Any other reason at our sole discretion

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

17. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. If a dispute cannot be resolved informally, it shall be resolved through:

  1. 1.Good faith negotiation between the parties
  2. 2.Mediation (if agreed by both parties)
  3. 3.Arbitration or legal proceedings in Pune, Maharashtra

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

STRYD

📧 Email: legal@strydband.com

📧 Support: support@strydband.com

📞 Phone: +91 85303-07684

📍 Address: IVANA, Datta Mandir Road, Wakad, Pune, Maharashtra 411057

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.